Starting with the year 2003, due to the significant increase in credit volume generally, particularly in consumer credits, both banks and consumer credit financing companies have been using software applications, thus managing to improve their credit granting processes and increase their sales volume.

The Integrated System of Credit Management is a web-based application for credit application management with the purpose of offering a uniform database for administering crediting activity for individuals and the possibility of automating certain decisions in order to decrease the processing time for an application and the involved costs.

The application also centralizes information, taking into consideration the types of users with different decisional rights, the types of granted credits and the clients database.

The platform can manage several types of credits:

• Consumer loans
• Credit cards
• Mortgages
• Car loans
• Personal loans

SIGC records all information regarding credit applications and contracts and administers the retail database that contains millions of clients. The application is multi-user and can be remotely accessed from the branch network of the bank. SIGC integrates a set of scorecards associated to the offered products and interconnects with the credit bureaus. An important number of options have been parameterized for facilitating the system customization and the tracking of the bank’s workflow: user roles, credit application state, products and documents. The access is secured on a username and password base, the application managing different security profiles for each user type. SIGC allows printing the necessary documents for the credit file and can generate predefined reports.

The application integrates all the functionalities and activities specific for lending, from budget and reimbursement graph calculation to credit score assessment and contract listing. The intuitive interface is focused on reducing the time for data entry, and the documents are filled in and printed straight from the application. The automation of the entire process leads to important savings of time and resources.

Benefits

SIGC represents an integrated solution for automating credit management that follows credit applications all the way to their approval and leads to decreasing the work volume of the back office operator from 90 minutes to 5 minutes.

The application validates the input data, eliminating human error and offering maximum security of data, the whole system being integrated with the core bank system and the data transmission being encrypted. The user interface is intuitive and easy to use, technical training of the staff not being necessary.

The easy access to the database and the increased processing speed allow the diminishing of credit applications evaluation time, resulting in benefits for operability and increased customer satisfaction.

SIGC automatically generates alerts, offers the possibility of generating various reports based on user requests and allows document printing in predefined formats. The application is easily interconnected with the bank’s core system and flexibly adapts the solution to the requests of direct users. The Integrated Loan Management System can provide a crediting history for existent clients and offers the possibility of monitoring the efficiency of sales agents.

The application is adapted to the requirements of clients and follows their procedures and workflow, is interconnected with the bank database and is an important instrument in managing retail credits.